Terms of service

Terms of Service – QUOS UltraLite

Effective Date: March 29, 2025

Welcome to TheUltraLite.com, the official online store for QUOS UltraLite, a brand of QUOS Light LLC. By visiting our site or purchasing a product, you agree to the following Terms of Service.


1. Acceptance of Terms

By using this website or purchasing a product, you agree to these Terms. You must be:

  • At least the age of majority in your jurisdiction, or

  • Have consent from a parent or legal guardian.


2. Product Registration Requirement

To be eligible for refunds, returns, or warranty coverage, you must register your product within 30 days of delivery at:
👉 theultralite.com/pages/warranty

Failure to register within this timeframe voids your eligibility for refunds, returns, or warranty claims.


3. Product Use

QUOS UltraLite is designed for content creators, filmmakers, photographers, and professionals. Improper setup, misuse, or modification voids any refund, return, or warranty eligibility.


4. Orders & Payment

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities

  • Correct pricing or listing errors at any time

You agree to provide accurate billing and shipping details for successful fulfillment.


5. Refunds & Returns

Refunds and returns are governed by our Refund Policy, which includes the requirement to register your product within 30 days of delivery.


6. Chargebacks

You agree to contact us at support@theultralite.com before initiating any chargeback. Filing a chargeback without contacting us first is considered fraudulent activity and a violation of these Terms.


7. Shipping

We do our best to ship quickly, but we are not responsible for delays caused by carriers, customs, or incorrect shipping information.


8. Intellectual Property

All product designs, branding, content, and media are the intellectual property of QUOS Light LLC. You may not copy, use, or distribute any part of our brand without permission.


9. Limitation of Liability

We are not responsible for damages, injuries, or losses arising from the use or misuse of our product.
Our maximum liability is limited to the original purchase price of the product.


10. Governing Law

These Terms are governed by the laws of the State of Georgia, United States.


11. Changes to These Terms

We may update these Terms at any time. Continued use of the site or product implies your acceptance of any changes.


12. Contact

QUOS Light LLC
support@theultralite.com2916 N MIAMI AVE
MIAMI, FL 33127
1-800-829-4933